Telecom. 5G, edge and the OSS/BSS modernization that finally sticks.
Relic delivers for tier-1 carriers and MVNOs, from network cloudification and edge platforms to customer digital experience and revenue assurance.
What keeps leaders up at night.
How Relic engineers the answer.
Cloud-native BSS
Modular billing, catalog and CPQ on containers.
Network observability
Streaming telemetry and AI-driven RCA across RAN/Core.
Digital care
Care copilots and digital-first support at fraction of the cost.
Edge platforms
Multi-access edge compute for enterprise 5G.
Modern building blocks.
From assessment to scale.
Digital maturity, compliance posture and value-stream mapping.
Signature experiences and platform blueprints tied to business KPIs.
Modern platforms with governance, security and observability by default.
Adoption programs, FinOps and continuous product evolution.
What we typically deliver.
What's next in Telecom.
Outcomes we've delivered.
Cloud-native BSS consolidation across 8 countries.
Care copilot deflected 34% of contacts to digital.
Telecom questions.
Can Relic consolidate fragmented OSS/BSS without a multi-year freeze?+
We use modular BSS/OSS waves, catalog, billing, care, with parallel run so markets keep selling while platforms consolidate.
Do you support OpenRAN and network cloudification?+
Yes. We deliver observability, automation and AI-driven RCA across RAN/Core, and partner with your network vendors rather than replacing them overnight.
How do care copilots reduce cost-to-serve without hurting NPS?+
We ground answers in your policies and inventory, deflect only high-confidence intents, and escalate with full context so agents resolve faster.
Can you help monetize 5G and private networks?+
We build edge platforms, network exposure APIs and enterprise product packages so 5G becomes a revenue line, not only a cost center.
How do you tackle revenue leakage and fraud at carrier scale?+
Streaming telemetry, reconciliation automation and ML on usage/billing events with clear ops playbooks for investigators.