Industry Playbook

Healthcare. Interoperable, human-centered care platforms for payers and providers.

Relic engineers HIPAA-grade cloud platforms, FHIR-native integrations and AI copilots that give clinicians their time back. We deliver payer, provider and life-sciences programs across the continuum of care.

Success Metrics
37%
Reduced documentation time
Faster claims
89 NPS
Patient portal
-44%
No-show rate
Challenges

What keeps leaders up at night.

Interoperability across EHRs
Clinician burnout
Legacy claims processing
Rising cyber threats
Data silos across care settings
Solutions

How Relic engineers the answer.

FHIR-native platforms

Interoperability that regulators and partners actually accept.

Clinical AI copilots

Ambient documentation and decision support grounded in evidence.

Modern claims

Event-driven adjudication with straight-through processing.

Patient experience

Omnichannel access, virtual care and personalized navigation.

Technology stack

Modern building blocks.

EpicCernerFHIRRedoxAWS HealthLakeAzure Health DataDatabricksNuance
Digital transformation journey

From assessment to scale.

1
Assess

Digital maturity, compliance posture and value-stream mapping.

2
Envision

Signature experiences and platform blueprints tied to business KPIs.

3
Build

Modern platforms with governance, security and observability by default.

4
Scale

Adoption programs, FinOps and continuous product evolution.

Enterprise solutions

What we typically deliver.

AI copilots for domain experts
Modern data platform + governed self-service BI
Zero-trust identity and access modernization
Cloud-native core platforms with regulatory guardrails
24×7 managed services and SRE
Future trends

What's next in Healthcare.

Ambient AI in the exam room
Value-based care analytics
Hospital at home
Genomics + precision medicine
Cyber resilience mandates
Customer stories

Outcomes we've delivered.

1.2M patients migrated
Regional health system

Consolidated 4 portals into one omnichannel experience with 89 NPS.

$74M annual savings
National payer

Rebuilt claims on event-driven microservices with FHIR-first APIs.

FAQ

Healthcare questions.

Are Relic platforms HIPAA and HITRUST ready?+

Yes. We build on HIPAA-eligible cloud services with BAAs, least-privilege IAM, encryption, audit logging and HITRUST-aligned controls baked into landing zones and CI/CD.

Can you integrate with Epic, Cerner and other EHRs?+

We deliver FHIR-native integrations (and legacy HL7/X12 where needed) via Redox, cloud health data services and custom adapters, always with consent and access controls.

How do clinical AI copilots stay safe for clinicians?+

We ground models in approved evidence, keep humans in the loop for diagnosis/treatment, log prompts and outputs, and validate against clinical governance before go-live.

Do you work with payers and providers, or only one side?+

Both. We run programs for health systems, national payers and life-sciences partners across claims, care delivery and patient experience.

How do you approach claims modernization without disrupting adjudication?+

Event-driven strangler patterns, dual-run windows and straight-through processing pilots, so claim SLAs stay met while the new platform takes volume.

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